Contact
Contact
Use this page for pre-sales questions, licensing assistance, refund requests, and product support related to DPD Awb Generator.
General contact
- Email: support.woo@dpdawbgenerator.com
- Business name: 5M SOFTCON S.R.L.
- Website: http://www.dpdawggenerator.com
- Address: Mun. Curtea de Arges, Str. Cuza Voda, Nr. 22, Județ Arges
- Response hours: Monday to Friday, 09:00 to 17:00 CET
Pre-sales questions
If you are evaluating the plugin before purchase, include the details below so we can respond more accurately:
- your store country or target market
- your current WooCommerce and PHP versions
- the shipping workflow you want to support
- whether you need a single-site, multi-site, or agency license
Support requests
For technical support, please include enough detail for us to identify the issue quickly.
- the email address used during purchase
- your license key, if available
- your WordPress, WooCommerce, and PHP versions
- a short description of the problem
- screenshots, error messages, or steps to reproduce the issue where relevant
Refund requests
If you are requesting a refund, please include:
- the purchase email address
- the date of purchase
- the reason for the request
- any technical information relevant to the issue, if applicable
Refunds are handled according to our Refund Policy.
Legal and privacy requests
If you need help with privacy-related matters, legal requests, or data access questions, contact us using the same email address and clearly indicate the nature of your request in the subject line.